At Knowledge Drive, we are committed to protecting the privacy and security of our clients' data.
We understand the importance of maintaining confidentiality and the trust of our customers, and we take every measure possible to ensure that our clients' personal and business information remains secure.
This privacy policy outlines how we collect, use, and protect information that we receive from our clients when they use our software or interact with us in any way.
When our clients use our software, we collect various types of data, including personal information such as name, email address, and phone number. We also collect information about the user's location, the device they are using, and the IP address.
We use this data to improve the functionality of our software, customize user experiences, and provide customer service. We do not sell or share our clients' information with any third-party vendors or companies, except when required by law.
We use industry-standard encryption and security measures to protect the data that we store. We also regularly monitor and update our systems to ensure that they remain secure. We use data centers located in countries with strong privacy laws to store and process data.
Access to our clients' data is limited to our employees, contractors, and authorized third-party vendors who require access to provide services to our clients. All individuals with access to our clients' data are required to sign confidentiality agreements, and we regularly train our staff on data privacy and security best practices.
We retain our clients' data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We securely delete data that is no longer needed or required.
Our clients have the right to access, correct, or delete their personal information that we hold. Clients can also choose to opt-out of receiving marketing communications from us.
If you have any questions or concerns about our privacy policy or our data handling practices, please contact us at support@knowledgedrive.com. We take all privacy-related inquiries seriously and will respond as quickly as possible.
We reserve the right to modify this privacy policy at any time. We will notify our clients of any material changes to the policy and obtain consent if required by law.
This privacy policy is effective as of 1st September 2022 and supersedes all previous versions.
© Knowledge Drive 2023